FAQ

We have compiled a list of frequently asked questions here. We hope you find them useful! If not, please feel free to contact us.

1. How long will it take to receive my order?

Please refer to our Shipping Policy for the latest information about shipping and delivery. It usually takes 5-7 business Days .

2. How can I track my order?

Once your order has been shipped, you will receive a tracking number that allows you to track your package online 

3. Can I cancel my order?

Had a change of heart before your order’s been shipped? Just contact us at support@lakd.store with your order number, and we’ll cancel it for you, no questions asked. Once your order’s shipped, we’re unable to cancel it, but you can always return it after it arrives.

4. Do you offer refunds or exchanges?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 30 days of receiving your order to arrange a refund or exchange.

5. What payment methods do you accept?

During the checkout process on our website you can select the following secure payment methods:

• Visa
• Mastercard
• Maestro
• American Express
• UnionPay
• Apple Pay
• Google Pay
• Shop Pay

6. How can I contact customer service?

You can contact our customer service via email at support@lakd.store . Our contact details are also available on the Contact page of our website.

Most questions are answered here, so you may not need to reach out to us! If you do not find the answer to your question, you are welcome to contact us at any time.

Company and Contact Details

LAKD London is operated by SHS LLC , a business registered in the United States.

Address: 30 N GOULD ST, ST R, SHERIDAN Wyoming 82801, United States

Email: support@lakd.store
Phone: +16466311973 

Customer Service Hours: Monday to Friday 09:00 to 18:00